No Spam
Bonza Mail - Acceptable Use Policy

By using Bonza Mail hosted by Acies Communications, you are agreeing to abide by the practices described in this document. This policy may be supplemented, modified or amended from time to time at the sole discretion of Acies Communications.

You may not use Bonza Mail hosted by Acies Communications to:

  1. Send unsolicited email ("spam"), whether commercial or non-commercial. We define spam as any mass mailing sent to individuals who have not specifically requested to be subscribed to your mailing list, or who are not already your customers with whom you have regular communication.
  2. Send email with an invalid "From:" or "Rcpt-to:" address. All messages sent to your mailing list must contain valid list owner and list administrator addresses. No re-mailer or annonymizer addresses are permitted.
  3. Send email with an incorrect or misleading "Subject" line. The subject line must accurately represent the content of the email message, including the product, service or information being offered.
  4. Send email with an inappropriate "Body". The body of your email cannot be different than what you represented when subscribers opted-in to your list.
  5. Transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful content or content which is racially, ethnically or otherwise objectionable, or which infringes upon the rights of any third party, as determined by Acies Communications.
  6. Post or transmit sexually explicit images or other content which is deemed by Acies Communications to be offensive.
  7. Impersonate any person, including but not limited to, an official of Acies Communications or an information provider, or communicate under a false name or a name that you are not entitled or authorized to use.
  8. Intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law.
  9. Send more than one (1) message to your list per day.

If we receive complaints that you have sent unsolicited commercial or non-commercial email ("spam"), in addition to any other rights that we may have under this policy or under applicable law, we may, at our sole option, suspend your service pending reconfirmation of your entire mailing list. There will be no reduction or refund of fees during the period of suspension. We may require reconfirmation in any reasonable manner that we determine in our sole judgment, including, without limit, sending a single email to all of your list subscribers requesting confirmation of their desire to remain subscribed to your list. Subscribers who do not reconfirm within a reasonable time established by us may be deleted from your list. Your written consent will be requested before we contact your list subscribers for the purposes of reconfirmation. If you do not consent to us contacting your list subscribers for the purposes of reconfirmation, we may terminate your account.

If we determine at our sole discretion that you have been spamming, in addition to any other rights under this policy and applicable state or federal law, (1) we may bring an action in any court of competent jurisdiction to enjoin such activity, it being understood that such activity may cause irreparable harm to Acies Communications which may not be fully compensable by monetary damages and (2) we may recover from you monetary losses caused to Acies Communications by such activity in an amount equal to (a) $500 for each such item of unsolicited email which you have sent to each separate and identifiable email address in violation of this policy, which amount you agree is a fair and reasonable estimate of our losses which would be occasioned by such violation; or (b) if we can establish a greater amount of monetary loss, the amount of such actual monetary loss suffered by Acies Communications as a result of such violation including, but not limited to, any damage or loss (including attorney's fees) resulting from any claim made against us as a result of your conduct in violation of this policy. In addition to the foregoing, you shall be responsible for reasonable costs incurred by us in bringing such actions, including attorney's fees.

All messages sent to your list must include an unsubscribe link. All requests made directly to the list owner from subscribers asking to be removed must be honored within 24 hours from the original request. List owners must honor requests from subscribers asking to be removed from the list, even if the request is aggressive, unfriendly, or rude. The list owner must make every attempt to help the user get off the list and to defuse the situation. We may occasionally receive requests directly from your subscribers to be removed from your list. We reserve the right to review and remove any addresses from your list at any time at our sole discretion.

Each address added to your list through the control panel must have corresponding documentation showing the individual's desire to be added to your mailing list. You must keep this documentation on file for the duration of your use of Bonza Mail, and for a period of 12 months thereafter. This documentation must be available to Acies Communications at any time. We may provide subscription documentation to individual subscribers, Internet service providers, network administrators, or upstream providers as necessary to show proof of subscription.

A welcome message must be sent to each subscriber within 10 days of their subscription to your list. The welcome message must describe the purpose of your list and the expected frequency of mailings. The welcome message must include an unsubscribe link.

The frequency and content of your list messages must be consistent with the information provided to subscribers when they subscribed to your list.

Subscriber addresses may not be sold, purchased or transferred.


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